Cancellation Policy
Introduction
The SQAY Association of Haryana (referred to as “we,” “our,” or “us”) aims to offer clear and fair terms for cancellations of services, memberships, and event registrations. This Cancellation Policy outlines the conditions under which cancellations are accepted and refunds are issued.
Cancellation of Services and Memberships
Eligibility: You may cancel any service or membership purchased from us within 14 days of the purchase date.
Procedure: To cancel, contact us via email at hkhkumar2@gmail.com or call us at +91 7009842898 / +91 7837656603. Provide your membership or service details and reason for cancellation.
Refund: If eligible, a refund will be processed within 10 business days and credited to the original payment method.
Cancellation of Event Registrations
Notice Period: To receive a full refund for an event registration, you must cancel at least 7 days before the event date.
Late Cancellations: Cancellations made less than 7 days before the event date may be subject to a 50% cancellation fee.
Procedure: Contact us via email at hkhkumar2@gmail.com or call us at +91 7009842898 / +91 7837656603 with your registration details and reason for cancellation.
Non-Cancellable Items
Certain services and items are non-cancellable and non-refundable, including:
- Customized or personalized services.
- Digital downloads or online services that have been accessed or used.
- Items purchased on clearance or during special promotions.
Force Majeure
If an event or service is canceled due to circumstances beyond our control (e.g., natural disasters, pandemics, or other emergencies), we will offer a full refund or the option to reschedule without any additional charges.
Services and Memberships: Approved refunds will be processed within 10 business days.
Event Registrations: Approved refunds for event registrations will be processed within 10 business days of the cancellation request.
Contact Information
For any questions or concerns regarding cancellations, please contact us at:
SQAY Association of Haryana
Office Address: V.P.O Saketri, Distt Panchkula, Haryana
Email: hkhkumar2@gmail.com
Phone: +91 7009842898 / +91 7837656603
Changes to This Policy
We reserve the right to modify this Cancellation Policy at any time. Any changes will be effective immediately upon posting to our website or notifying you through other means.